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FCIS Insurance
Excellent
4.9
Based on 301 reviews
review us on
FCIS Insurance took over my Progressive camper van policy a couple of years ago from my long-time local insurance agent. It has been easy to contact the company's personnel with my questions. I recently needed proof of insurance to travel in Canada. Jen Conrad responded quickly and efficiently by emailing me copies of their Canadian Non-resident Liability Insurance Card for my vehicle. So far I'm happy doing business with FCIS.
Very easy to deal with, precise information, & savings as well. Caryn was a delight to work with !
Everything was handled over the phone after an inquiry by me via the 'net. From start to finish they were professional, thorough, and friendly. Hats off to Jennifer, she's the best. All this and they lowered my annual insurance by 50%! Your results may vary.
Great customer service! Pleasant and knowledgeable.
Wow, I had no idea what I was missing by NOT working through an agency that's well-versed in RV insurance. This one call saved me $2000 this year (YMMV, of course) and I'm now better insured than I was before. It's certainly worth a call - I'm so glad I did!
Jen provided outstanding customer service. She was thorough and prompt in renewing our policy. I would highly recommend FCIS Insurance to anyone insuring a RV.
Jen was a pleasure to work and provided quick update to my policy without any hassle whatsoever.
I called the office earlier today and was greeted politely and had to update information on an existing policy, not only they were pleasant, friendly and was seeking to see if I can save some money depending on certain questions, professional, knoweledgable, and I received my new card within 1 hour via email, accurate and very timely, thank you for your services 😊
A real pleasure to talk to a professional who can answer all your questions and assist all your insurance needs. Thank you Andrew so much for your assistance.
Jennifer was a pleasure to work with. When faced with a premium increase she generated three different options for my renewal. Then Jen took the time to explain each one.
I went through FMCA to partner with FCIS Insurance for my new motorhome. The quote process and customer service were outstanding and very responsive. Hopefully we won't need to use their services in the future but based on the customer service received through this process I am highly confident that FCIS will provide great service.
Agent Andrew Fedders was great! Needed quote quickly and he was spot on. Got a great quote too. He’s personable and professional. Excellent experience
Dealing with an independent agency gives more options for sources of coverage. If one agent contacts you, the other agents seem to know what they are doing for you.
Our agent Jen very courteous and helpful.
Never had any issues, and if having a question or concern it was quickly answered or resolved. Thank you Jen C. for your swift action and complete support for my latest inquiry.
I received my quotes immediately and in line with what we wanted. They saved me a ton of money. Caryn was very professional and answered all of my questions. I'm looking forward to a long relationship.
I contacted FCIS today to get a copy of proof of insurance for a vacation property. I had the pleasure of speaking with Jen, who was very polite and helpfulwithin minutes she sent me the document I needed. Thanks Jen!
Mindy did an excellent job securing me best possible Insurance options. Quick turnaround on quotes. Highly recommend
Super friendly and helpful. Timely service. Very happy would do business again
I was an insurance agent f over fifty five years. I went to FMC A's insurance and received a quote and a bound policy with progressive through the FMC.A agency that they do business with. The service was terrific very informative and the coverage was far superior to anything that i've had in the pastSimply put very satisfied and looking forward to doing this with these people in the future. Stan Smith.
Called today with questions on our policy, spoke with Nichole MacMillian. Nichole was more than helpful and provided excellent customer service! Thank you Nichole!
Always professional and happy to help. We've initiated multiple policies through this agency and I highly recommend them, especially Jen Conrad.
She was totally professional and answer my question and help me obtain the data I was looking for and had a good sense of humorKeith Keller
I had to change vehicles on my motorhome policy today. I was fortunate to deal with Mindy. She was the most polite, helpful, and professional person I have ever dealt with in the insurance industry period. If the other associates are of this caliber Progressive is well represented (oh and rate/coverage was very good). Thank you Mindy
A Fedders was super helpful and quick to respond!
Jenn was great to work with! We recently changed our residency and Jenn helped us with all our insurance needs! She has been a great help for several years now as our insurance needs have changed!
I worked with Jen Conrad to purchase Mexician insurance for an upcoming RV trip. During this trip I had a break down on the road in Mexico. I checked my policy and I had paid for roadside assistance. I phone FCIS for help in accessing my assistance. I talked to multiple people in the office on several different calls from the side of the road. None of the office staff where able to help get me in contact with the Mexican insurance . They gave me Mexican phone number to try, one of the lead to an ad to sell me a medical device. The other number was to a person who did not speak english. I got no help. would not buy this kind of insurance from FCIS again.
I have been an FCIS Customer for four years through FMCA. They consistently provide excellent service and coverage at reasonable rates. My recent experience with Justin Vazquez was excellent. He answered all my questions and followed up when he said he would. Justin is professional, patient and friendly.
Great, friendly customer service. Premiums couldn’t be beat. Very happy to be a customer.
Jen helped me this morning on questions on our new homeowner's policy related to premium notices that had been previously paid. She did an excellent job getting this issue straighten out and answering my questions.
Great service, good price, and easy set up for a complex asset to insure. Top work!
Karen Hersey with FMCA was awesome to deal with providing a favorable insurance quote for my travel trailer. I will highly recommend her to my friends, thanks again Karen!
I needed to make changes to a policy and the staff at FCIS was so friendly and helpful. They took the time to help me consider various options and the changes were made - so professional and easy!
This company was an absolute pleasure to deal with. There was no fuss or barriers put in the way. Straight forward and excellent knowledge of the policy I was sold. Being an overseas insurance policy was made so simple that the experience was relaxing with no stress. Thank you so much. Tobias Ballard.
What a great experience and I am paying less than I did with my previous insurance company. This company is a MUST if you are a full time RV'er
So glad I found this company! I first insured my RV with them. so easy, and a better rate with more coverage than I was getting elsewhere. Then I added my motorcycle with the same results. Now I am looking to add my home owners insurance and umbrella policy. These people know insurance.
We were very pleased with our decision to work with Bob Isbell of FCIS insurance. They partner with FMCA which means they understand our full time RV world! We saved some money, but more importantly learned even more about how our equipment is insured which has resulted in us making better, more informed decisions!
What an easy and pleasant experience with Jennifer! She answered all my questions and I never felt pressured to make a decision. I made a decision to enjoy the insurance services of FMCA because Jennifer made my decisions so easy. Thank you Jennifer!
Caryn is very helpful, informative and definitely helped us bundle and save money in the process of starting our new policy. Everybody I spoke to at this agency was extremely nice and helpful. Thank you..
FCIS Insurance did an outstanding job providing a reasonable quote and excellent service for our new coach. Jen Conrad was outstanding.
Extremely kind, proficient, thorough, and professional. I would recommend them anytime.
Outstanding customer service. My sales agent, Jenny, recommended a specific RV policy that was reasonably priced and explained everything about that policy. Very pleased with our decision to use FCIS Insurance and would highly recommend them to anyone insuring a RV.
Excellent Agency. All of their staff is extremely helpful. Btw, this is the only place to go if you are insuring an RV.
I contacted Jennifer earlier this week for help in understanding the coverage of my current policy. Jenn spent significant phone time with the carrier to get then information I was looking for and was extremely helpful.
Extremely professional and thorough to answer all of your RV insurance questions
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